Homepage > Products > Sonetto Retail

Sonetto Retail- Features & Benefits

Addressing the Multi-channel Information Management Challenge

Sonetto Retail can revolutionise your interaction with multi-channel customers by addressing the entire information supply chain - from suppliers to customers

Sonetto Retail overcomes the key multi-channel information management challenges that organisations are facing today by:

  • Aligning information across channels to ensure a consistent customer experience
  • Integrating information- product, price, descriptions, specifications, availability and images- across online and offline channels to increase customer satisfaction
  • Delivering cross-channel category management, merchandising and promotions
  • Enabling cross-selling and up-selling by optimising the purchasing process from research to browsing and point of sale
  • Rapidly implementing new channels, products, partners and processes
  • Dynamically promoting high margin and overstocked products while demoting out of stock and uncompetitive products

    • With Sonetto Retail, multi-channel organisations can:

  • Increase sales through improved speed to market, thereby opening new markets and having greater reach and improved merchandising management capabilities
  • Increase productivity through improved product lifecycle management, fewer errors and the transformation of processes through business-driven workflow that minimises duplication and supports best practice and compliance
  • Reduce costs from fewer manual data management requirements
  • Enhance the quality of product information by managing consistency and accuracy through business rules
  • Improve brand perception and customer loyalty as a result of a better, more consistent customer experience across all channels, thereby raising conversion rates in each and every channel

    • “IVIS Group helped us empower the existing team and ensure we manage our brand and maintain a consistent customer experience across all our channels”


    Ray Bartlett
    Head of eCommerce, Scottish & Southern Energy

    Attachments

    See also

    Contact us

    Contact us to discuss how IVIS Group can help you achieve your multi-channel goals.

    Related links

    Other Topics

    IVIS GroupBottom right corner