Supply Chain, Logistics and Operations

In the dynamic multi-channel world, organisations having the agility to manage their entire supply chain - from manufacturers to customers- can be a real differentiator. Visibility of product or service availability can make all the difference between a positive buying decision and losing the customer to the competition.

The ability of the organisation to trade electronically with suppliers and have visibility of future shipments allows delivery dates to be given on currently out-of-stock items - potentially clinching valuable orders. Only excellent B2B links or GDS integration can provide these capabilities. Strength in this area can be further extended to allow items not stocked by the organisation to be made available to customers, thereby increasing revenues without tying up valuable warehouse space or cash reserves.

Ensuring the organisation’s distribution centre operates efficiently is vital if its shipment times at peak periods are to be met. Having efficient picking and packing processes allow temporary staff to be brought in when necessary and can facilitate scalability in the organisation as well. Offering flexible delivery options and meeting them can improve customer experience and build stronger customer relationships. For the organisation to be able to successfully carry out tasks in this manner, it must have excellent delivery scheduling capability and integration with third party fulfilment companies.

IVIS Group’s expertise in the ‘Supply Chain, Logistics & Operations’ dimension of the multi-channel landscape covers areas including:

See also

• IVIS Group develops Order Management System using Microsoft’s BizTalk Server 2006

  IVIS Professional Services solution featured in Microsoft case study

• Supply Chain Integration Using EDI & XML

  IVIS Professional Services linking Warehouse Management System and Electronic Data Interchange platform