Sonetto CIM: Online Marketing Management

Empowering the organisation's Online Sales and Marketing Channels

Sonetto Channel Information Management empowers online marketing professionals to efficiently manage partner relationships to maximise sales

Sonetto CIM: Online Marketing Management

Research by online shopping comparison service uSwitch has predicted that online retail will account for 40% of UK retail sales by 2020.

Increase Online Business Through Partner Channels

Online marketing channels are the fastest growing collaborative sales channels for organisations. For many companies, they are a key element of their multi-channel strategy. Retail, entertainment, financial services, travel and telecoms businesses are increasingly partnering with online sales channels, such as affiliate networks and shopping comparison sites, to drive traffic to their websites and increase sales.

Using affiliates for online marketing purposes has an enormous impact on revenues. According to a recent UK report from e-consultancy, sales growth through online partners doubled faster than sales growth in both online advertising and search.

Online now accounts for 10% of all retail sales in the UK, compared to just 0.5% in 2000.

IMRG, January 2007

Managing the Partner Channel

For organisations, sending more product data to more partners is simple but maximising the return on their marketing spends on clicks, unique visitors, registrations and sales requires business focus and agility.

Optimising partner channels involves:

  • Setting up data feeds to new partners quickly and accurately
  • Tailoring product categorisation, data feeds and formats to each partner
  • Ensuring competitively priced products are promoted through organisation’s partners and omitting less competitive lines
  • Excluding out of stock products from organisation’s data feeds
  • Enriching product data with targeted promotional information
  • Allowing the business decision makers to implement and update partner data feeds without having to use valuable IT resources
  • online shopping Whether organisations manage their online marketing programme in-house or employ an agency to do it, optimising their product data feeds for each partner is essential. Sonetto CIM’s Online Marketing Management application gives them the marketing agility they need to succeed.


    Comparison Shopping Engines (CSEs) accounted for 11% of online retail sales in 2006, compared to 6% in 2005 and 1% in 2003.

    Channel Advisor

    Online Partner Data Feed Management

    The cost and time involved in implementing and managing data feeds is often prohibitive, especially with the dependency on an organisation’s IT department. Sonetto CIM’s Online Marketing Management application eliminates the need for the organisation’s business users to be solely dependent on the IT department and offers them direct control over their product and channel data. It can be implemented to manage organisations’ Online Marketing Programmes today with the scope to expand to other B2B and B2C information management requirements in the future.

    “Today more than half of our customers who buy electrical goods from Tesco.com find the website through affiliates.”

    Stewart Hunter, Online Advertising Manager, Tesco.com
    Sonetto CIM also provides business users with flexible and fine-grained control of partner set-up, product, attribute and category selection, enrichment, presentation and formatting for publishing to multiple online partners.

    The following diagram illustrates how several companies manually manage their product data feeds to partners:
    cim-affiliate management-before

    With Sonetto CIM, companies can send automated product data feeds specific to their partners' requirements as shown below.
    cim-affiliate management-after

    “Sonetto will allow us to be more customer-driven when promoting specific product categories on Tesco.com. We expect at least a 20% increase in clickthrough rates and over 50% improvement in return from our affiliate marketing spend. The benefits will come in the first week of operation.”



    Stewart Hunter
    Online Advertising Manager, Tesco.com

    Click here to see how Sonetto CIM can add value to your business.

    See also

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