IVIS Sonetto Solutions take a comprehensive view of the multi-channel Information Management Process
IVIS Sonetto Solutions
The Multi-Channel Solution
Organisations operating in the multi-channel world need to communicate and share information on a broad range of products and services to highly perceptive customers through multiple channels.
IVIS Sonetto Solutions are a range of applications designed to make knowledge and information available to all stakeholders through multiple communication channels. They allow multi-channel organisations to transform their communication with customers through each and every channel by managing their product information across the entire information supply chain - from suppliers right through to individual customers. In this manner, organisations are able to increase revenues, reduce costs and strengthen customer relationships.
With an innovative business-rule approach and a business-focused interface, IVIS Sonetto Solutions help organisations to successfully execute their multi-channel strategies
IVIS Sonetto Solutions enable organisations to:
- Open new markets by enabling communication with customers through emerging channels
- Improve customer acquisition and retention rates by providing rich, customer-centric information
- Promote operational efficiency by encapsulating appropriate business processes
- Ensure compliance, good governance and best practice by applying business rules throughout the business process
- Take comprehensive view of the multi-channel information management process by factoring in people, process and technology issues
IVIS Sonetto Solutions are delivered as a set of applications tailored to the specific needs of each vertical market. Each Sonetto application helps organisations improve their coverage of the multi-channel landscape.
Click here to see some of our Case Studies.
"We could not have fully delivered Tesco Direct without IVIS Group. Sonetto helped us enable a true and integrated multi-channel approach."
Jon Higgins
IT Director, Tesco.com
IT Director, Tesco.com
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