ROI Models

The IVIS Group ROI model provides two key sets of metrics on which to evaluate the benefit to your business. Above the line we focus on the benefits such as increased market share and profitability that can be achieved from providing rich, consistent product information. Below the line we evaluate the contribution multi-channel innovations will make to cost savings, process improvement and increased accuracy.

Above the Line

Using the IVIS ROI calculator, you can clearly measure the benefits to your business in the form of increased revenue, improved margins and increased market share that come from the multi-channel improvements across your business.

Speed to Market

• Shorten product launch cycles to maximise revenue.
• Capture early adopters, fashion followers – maximise revenue from launch time

Loyalty and Retention

• Increase customer retention and acquisition through clear product information
• Maximise basket sizes from existing customers using cross-sell and up-sell

Maximise long tail

• Reduce out of stock errors – streamlined product process
• Manage cross channel effectively – use affiliates and partners to clear stock

Below the Line

The focus for the below the line elements of the IVIS ROI calculator are on reducing the operating expenditures associated with the costs of goods sold across the business and IT departments.

Process Improvement

• Reduce manual effort and decrease data quality costs
• Increase productivity of personnel managing product information

Decrease Support Costs

• Decrease customer support costs - product queries managed in other channels
• Reduce redundant systems – centralised access to information

Information Accuracy

• Reduce data entry errors and impact internally and with partners
• Ensure compliance with legislation and improve risk management